On a Flight, a Woman Shamed a Young Soldier — The Next Day, She Saw His Name in the News and Broke Down

she finally got connected to the right person.

“Hi, my name is Margaret Patterson. I was on Flight 227 from DC to Atlanta two weeks ago, and I really need to get in touch with one of your flight attendants. Sarah Mitchell. It’s… it’s important.”

“I’m sorry, ma’am, but we can’t give out employee contact information. If you have a complaint or commendation,continue reading …