She Made Fun of My Limp at the Table and Refused to Tip but Minutes Later My Manager Took Over

it, then took a sip that communicated neither enjoyment nor displeasure, only further evaluation.

“You people really don’t understand customer service, do you?” she said, and set the glass down.

I let that one go. I had learned that some sentences were not questions, regardless of their grammatical structure, and that responding to them as questions continue reading …