My Family Laughed When I Got Only a Plane Ticket in Grandpa’s Will Until I Opened the Envelope on That Flight

structure the way I had learned the regional office, from the inside, system by system, detail by detail, with the patient, methodical attentiveness that was the only skill I had ever been any good at and that turned out, in the end, to be the only skill that mattered.

I was good at it. Not because I was ruthless or visionary or any of the words that continue reading …