“Are You the Help?” the CEO’s Wife Asked — By Morning, I Was Calling the Board to Order

When the coach asked how his leadership style made people feel, he looked genuinely baffled. “They’re professionals. How they feel isn’t my primary concern.”

“That,” I said, “is what we’re trying to fix.”

Slowly, things shifted. New anonymous reporting system. Independent board committee oversight. Training with uncomfortable role-plays. The eye-rolling continue reading …